Code of Conduct
The Compare Health, LLC code of conduct is based upon fair treatment of customers, colleagues, agents, and staff.
The values and rules of behavior in everyday business dealings shall be based upon a genuine concern for the welfare of our customer. A worthy litmus test shall always be…
“Is this a product, service, or recommendation that you would consider for your own mother, father, brother, or sister… if she or he were in the same situation?”
We must respect the rights of our constituents and contribute to the welfare of our key stakeholders.
We must protect the privacy of our clients by complying with all PHI, HIPAA, CMS and TDI laws, rules, and regulations.
Each staff member, employee, and agent is responsible for detecting fraud, waste, and abuse as it pertains to our portfolio of Medicare Advantage, Medicare Part D, the ACA, and any other products and services we offer…. to include internal operations of Compare Health LLC.
During initial new hire training and on an annual basis (concurrent with MAPD, PDP, and ACA training), a review of this code of conduct and FWA training shall be conducted for all personnel associated with Compare Health, LLC.
If you, as a consumer, have a concern with a code of conduct violation, please contact our office immediately at 1-888-421-6800.